Shauna Kaczmarczyk joined the Set Solutions team in 2017. Leveraging her background in process development and improvement, along with project management, she has helped establish and grow the Project Management Office and Professional Services delivery operations. In her role as the Director of Services Operations, her primary focus is to ensure successful delivery of service engagements and maintain Client satisfaction and confidence with Set Solutions’ Professional Services through management of the PMO, resource coordination and scheduling, oversight of project delivery, budget management, and services metrics tracking.
